We want Bloom to be worth your money. Try the free Foundations and Module 1 before you pay — and if a paid plan is not right for you, here is how refunds work.
1. 14-day money-back guarantee
If you are unhappy with your first purchase of Premium or Premium Plus, email us within 14 days of payment and we will refund it in full. No explanation needed.
2. Renewals
Automatic renewals are not automatically refundable. Cancel before the renewal date to avoid the next charge. If a renewal surprised you and you have not used the app in that billing period, contact us — we usually refund it.
3. Annual plans
Annual plans are covered by the same 14-day guarantee. After 14 days, we do not refund the unused part of an annual term, but you keep access until the term ends.
4. How to cancel
Open Settings and use "Manage subscription" to cancel or change your plan. Cancelling stops future charges and keeps your access until the end of the period you already paid for. Your learning progress stays in your account.
5. Beta testers
Beta tester access is free, so nothing is charged and nothing needs to be refunded.
6. How to request a refund
Email info@bloomenglishclub.com from the address on your account with the word "Refund" in the subject. Refunds are returned to the original payment method and usually appear within 5–10 business days.